Assistance
This policy explains how ANF collects, uses, and protects customer information across the online store.
01
We collect the information you provide when you create an account, place an order, contact us, or update your delivery profile. This may include your name, email address, phone number, shipping address, billing details, and order history.
02
Your information is used to process orders, deliver products, provide customer support, improve the store experience, prevent fraud, and send essential service updates related to your account or purchases.
03
Payment information is handled through our checkout and payment partners. ANF does not store full payment card numbers. Dummy payment flows in development are structured for future integration with supported payment gateways.
04
We may use cookies or similar technologies to keep you signed in, maintain your cart, understand site performance, and improve product discovery. You can manage cookies through your browser settings.
05
We only share information with services required to operate the store, such as hosting, delivery, payment, analytics, and customer support providers. We do not sell your personal information.
06
We use reasonable technical and organizational measures to protect your account and order data. No online service is completely risk-free, so we encourage you to use a strong and unique password.
07
You may update your account details, delivery information, and password from your account page. You can contact us to request access, correction, or deletion of personal information where applicable.
Questions about your data or account privacy can be sent through the Get in touch page.